Data We Collect
18i collects essential information to operate, protect, and improve our services. When you register an account, we collect personal details such as your name, date of birth, contact details, and identification documents for verification.
We also gather device and browser data including IP address, device type, operating system, and browsing patterns while using our platform to enhance security and user experience.
Local payment information, including INR transactions via UPI or wallets, is securely processed to comply with regulatory standards.
Cookies are used to recognize your preferences and support session management, while usage data helps us refine site features and detect anomalies.
How We Use Your Data
Your data is used primarily to facilitate account management, processing payments, providing customer support, and personalizing your experience on 18i.
We analyze usage to detect and prevent fraudulent activities, ensure compliance with legal obligations, and offer you relevant promotions and updates.
Your consent is sought when using data beyond operational necessities, and we never sell personal information to third parties for marketing.
Cookies and Tracking Technologies
18i uses cookies and similar tools to collect site usage data and support authentication and preferences. Essential cookies are required for basic site functions, while analytics cookies help improve our offerings.
You can manage or disable cookies through your browser settings, but this may affect your experience and limit certain functionalities.
Third-party tools may also be deployed for performance measurement without connecting data to your personal identity.
Data Storage and Security
We store your data securely using encrypted servers and robust access controls to protect against unauthorized access, alteration, or loss.
Regular security audits and industry-standard measures ensure continuous protection that meets or exceeds regulatory requirements in India.
Data is retained only as long as necessary for legal compliance, dispute resolution, or legitimate business purposes.
Sharing Data with Third Parties
18i does not share your personal data with marketers or advertisers. We may disclose information to trusted service providers for payment processing, fraud prevention, and regulatory compliance purposes.
All third parties are obligated to handle your data under confidentiality agreements aligned with applicable privacy laws.
We do not transfer data internationally except where required for operational needs under secure and lawful frameworks.
Your Rights and Control
You have the right to access, correct, or request deletion of your personal data held by 18i in accordance with applicable law.
Account settings allow you to modify your preferences for marketing communications and data sharing.
You may also withdraw consent for specific uses, though this may limit functionality on the platform. Contact our support team at [email protected] for assistance.
Changes to This Policy
We periodically update this Privacy Policy to reflect changes in practices or regulations. Material changes will be notified to you via email or platform announcements.
Continued use of 18i services after changes implies acceptance of the revised policy.
We encourage you to review this page regularly and contact us with any questions.
Get Started with 18i
To experience our secure and transparent platform, visit our FAQ or register your account today.
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